What is going on future agents for the industry of call centers?
In our lesson today we are going to talk about:
HOW NOT TO TAKE A CALL IN THE CALL CENTER INDUSTRY.
- Expression we should avoid at all costs when talking to customers over the phone.
- Type of questions that should not be allowed to ask over the phone.
- Improve our vocabulary and Listening skills with a customer service video call.
Please let me know in the comments down below if you are learning something new?
Please let me know in the comments down below if you believe that in 5 months you can prepare yourself for the next job interview in a call center
I want to hear your feedback because without your feedback I cannot know how I can Help you…
Now let get started
Let's take the following quiz
We are going to listen to a call and with it, we are going to learn the things we should AVOID SAYING to the customer IN A PHONE CALL CONVERSATION.
Are you Ready?
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